Importance of Hand Washing in Infection Control – 3 Points

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Any health care environment big or small poses an ever present risk of infection often referred to as hospital acquired infection (HAI). And even an otherwise simple ailment can get serious in such a set up. That is why infection control is an integral part of a health care facility. It adopts a combination of measures like surveillance, investigation, management and also the use of practices including wearing the proper gear, maintaining cleanliness, disinfection and safe disposal. All these steps help to prevent the spread of infection, and contain it when necessary.
However there is another infection control measure that is always stressed on and finds place in any kind of instruction to effectively reduce the chances of an infection breakout; that measure is hand washing.
The following 3 points will tell you more about this extremely vital safety measure.
1. When to Use Hand Washing procedures
• Ideally you …

Thorough Staff Training is Part of a Call Centers’ Success

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Nothing can replace a friendly voice (or smile, if it’s in-person), and genuine customer service provided by people who care. No other facet of a company’s operation can take up the slack if good service is lacking. Phone-worker training must have a strong emphasis on excellent service.
Through web-based programs, staff are able to simulate real-life phone encounters. This helps to make them more comfortable and confident when they begin to actually do their job. Answering service companies typically serve a wide range of clients from numerous industries, and each client has specific protocols and requirements for staff to follow. Practice definitely leads toward perfection in following client objectives on the phone.
A lot goes into a customer service training program. For the call center staff, it usually includes teaching new employees methods of building rapport with callers, discovering callers’ needs, and explaining the center’s clients’ products and services. Because …

5 Top Guidelines of Universal Precautions That Should Be Followed

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Bloodborne pathogens are very toxic microorganisms that can cause deadly diseases like HIV, Hepatitis B and Hepatitis C. These dangerous microbes enter the blood stream of a healthy person, weakening the immunity and eventually leading to death. Unfortunately, no medicines are available for the treatment as of today and very few vaccinations are present which have to be taken in advance. People working the health care sector are constantly at a high risk of contracting these diseases as their work involves taking care of the sick. To protect their health interests, the Universal Precautions were compiled.
The Universal Precautions are a set of guidelines and precautionary measures in place for every medical and health care professional. All health care workers are required to learn and practice the guidelines, as mandated by the Occupational Safety and Health Administration (OSHA), Department of Health and Human Services. The guidelines are based on the …

Debt, Health Care and Credibility of Republican Politicians

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Again and again we see Republican candidates shout about the federal debt. A typical statement, made by Republican Congressional candidate in California Ben Campos, reads,
Stop the deficit spending, eliminate the waste, balance the budget and restore accountability. Why is it that we as citizens are required to live within our means and if we don’t we face consequences such as the inability to attain credit or even worse the loss of our property? The United States as a country is no different. It cannot defy the laws of economics before it too will face similar consequences.
I am confused. Where were these people during the Bush administration, when $6 trillion of that debt was accumulated before the baby boomers even started to retire?
America’s debt problem was fixed by the Clinton administration. At the end of the Clinton administration, not only was the federal government not running deficits but …

CQC Safeguarding

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The safeguarding protocol is a key priority for the CQC. Their aim is to protect and promote the rights of those who are most in need. Whether they are children, young people or adults whose circumstances make them vulnerable. Social care providers play an important role in the protection of members of the public from harm and are responsible for ensuring that services and support are delivered safely and to the highest quality.
According to the Social Care Institute of Excellence, safeguarding encompasses six key concepts: empowerment, protection, prevention, proportionate responses, partnership and accountability. Although they have their own protocol, the CQC wish to see these things delivered to those using the services that social care provides.
Whether services are provided by the NHS, local authorities, private companies or voluntary organisations, the CQC make sure that people get better care. They aim to do this by:
– Driving improvement across …

Medical Bill Help: Protecting Yourself From Health Care Fraud

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It’s no secret that most Americans pay a lot for nearly any kind of medical care, but a close look at factors that are driving higher health care prices in the U.S. reveals more about why medical care is so expensive these days. One element that you may not think about is health care fraud and how it impacts you.
The Cost of Fraud
Reports from health care experts show that Americans may be paying up to $80 billion per year because of health care fraud. That’s out of 2 trillion dollars spent annually, including a federal Medicare program that is estimated to be worth about $450 billion, with 44 million beneficiaries on the books.
Government entitlement programs contribute quite a bit to the problem – not necessarily because of the programs themselves but because of the abuse by disreputable providers. Because of the unique reimbursement rules for these programs, …