Introducing Epic Cheers: Enhancing Patient Experiences with Innovative CRM Solutions
For all the talk of hospitals providing a ‘digital front door’ to patients, the major EHR vendors have been playing catch up when it comes to consumer experience.
Epic Cheers, or Cheers, Epic’s CRM solution, however, represents a major step forward in patient engagement. The platform helps healthcare organizations deliver higher quality care that results in better patient outcomes, as well as grow their community of patients by improving engagement and loyalty.
Understanding Epic Cheers CRM
Epic Cheers is a healthcare-specific CRM (customer relationship management) that helps organizations automate and personalize their current processes to increase and improve patient experience,